PT Garuda Indonesia (Persero) Tbk (doing business as Garuda Indonesian Airways) is the national airline of Indonesia. The airline is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta. In 2014, it was announced that the airline would be rated as a 5-star airline by the international airline review firm Skytrax.
Founded in 1947 as KLM Interinsulair Bedrijf, the airline is now a major airline and the 20th member of the global airline alliance SkyTeam. It is the second largest airline of Indonesia after Lion Air and it operates scheduled flights to a number of destinations in Southeast Asia, East Asia, South Asia, the Middle East, Australia and Europe from its main hub in Jakarta, Soekarno–Hatta International Airport, as well as services to Australia and Asia from I Gusti Ngurah Rai International Airport (Bali) and a large number of domestic flights from both Sultan Hasanuddin International Airport (Makassar) and Kualanamu International Airport (Medan).
At its peak in the late 1980s up to the mid-1990s, Garuda operated an extensive network of flights all over the world, with regularly scheduled services to Paris, Rome, Fukuoka, Adelaide, Johannesburg, Cairo and other cities in Europe, Australia and Asia. In the late 1990s and early 2000s, a series of financial and operational difficulties hit the airline hard, which included the in-flight murder of a human rights activist, causing it to drastically cut back services. In 2009, the airline undertook a five-year modernization plan known as the Quantum Leap, which overhauled the airline's brand, livery, logo and uniforms, as well as newer, more modern aircraft and facilities and a renewed focus on international markets, and earning the airline awards such as Most Improved Airline, 5-Star Airline, and World's Best Cabin Crew.
The airline also operated a budget subsidiary Citilink, which provided low-cost flights to multiple Indonesian destinations and was spun-off in 2012. In November 2018, the airline through its subsidiary Citilink took over operations as well as financial management of Sriwijaya Air by a cooperation agreement (KSO).